For Better or for Worse, Expanding Facilities will Impact Your People (NACBA Research 2 of 3)

Bill Couchenour | Monday, December 05, 2011

Last week we began unpacking a research project we conducted with the membership of the NACBA. This week I want to focus on the part of the research that asked the respondents to select three answers from a prescribed list of ten answers to these two questions:

What were the most positive parts of the process?
What were the most difficult parts of the process?


The most positive parts of the process:
1) Defining the vision (selected by 43% of the respondents)
2) Impact of the process on the congregation (selected by 42% of the respondents)
3) Communicating the vision (selected by 41% of the respondents)

The most difficult parts of the process:
1) Raising the funds (selected by 54% of the respondents)
2) Matching ministry needs with building design (selected by 41% of the respondents)
3) Impact of the process on the congregation (selected by 30% of the respondents)

Here are a couple of observations that stand out from these results:
- You’ll remember from last week that 92% of the total respondents said that they “strongly agree” or “somewhat agree” that the facility was very well designed to meet their ministry needs. Well,
• It seems likely that part of the success came from effectively defining and then communicating the vision. Those were two of the top three answers for the most positive parts of the process.
• It also seems that while they felt they were successful at matching the facility to the ministry needs, it was not easy. The #2 answer for the most difficult part of the process was matching the ministry needs with the building design.
- The most difficult part of the process by a wide margin was raising the necessary funds. In fact, it was the single most identified answer from either question. Given the percentage of projects that were over budget, it’s not surprising that finding sufficient funds would have been difficult. Of those that noted "Other" when describing the most difficult part, the largest block of answers had to do with issues related to meeting the budget.

One more observation: It’s interesting that “Impact of the process on the congregation” showed up as one of the top three answers for both the most positive parts AND the most negative parts of the process. This would suggest that the impact of the process, one way or another, will be profound on your people. Building programs can be an opportunity to unify the congregation around a vision. They draw a lot of attention because they often represent relatively large capital expenditures - which is why it’s so easy for the focus to drift from the vision to the building. The disruptive innovation of a building program can enable you to freshly address DNA components like communication, leadership development and generosity. And they can surface a myriad of issues that may have been lurking below the surface. Be proactive about these issues because it’s clear…

For Better or for Worse, Expanding Facilities will Impact Your People
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Life is a spiritual journey, regardless of where you are at this moment. In this journey we cross many bridges – sometimes unknowingly and, sometimes, to extraordinary destinations we could not have envisioned when we stepped on the bridge. I pray this blog, my words and the words of others, will at times be a bridge for you to discover and explore new places.

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